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It’s so important to love your lingerie, and under most circumstances, Underpinnings happily accepts returns. You can bring back unworn items with all tags attached within fourteen days of your purchase for in-store returns, provided you have the original receipt, for store credit only.
Online purchases must be postmarked within fourteen days of receiving the item.
We do not accept returns on any item with a crotch (pajama pants, underwear, teddies, etc.); this is for hygiene reasons. Discounted items are final sale.